ChicForge LLC operates chicforgekitchen.com. This policy explains how information is handled when you browse our store, create an account, place an order or contact us.
Information you provide
We receive the details you enter, such as your name, email, phone number, billing and shipping addresses, order information, account credentials and customer service messages. Please leave sensitive financial information out of contact messages.
Information from visits
Our hosting systems receive ordinary technical information such as IP address, browser type, requested pages and access times. These records help deliver the site, investigate errors and protect accounts. We do not run advertising pixels or visitor analytics scripts.
Cookies and your choices
Necessary store cookies support cart contents, checkout sessions and signed-in accounts. They may include woocommerce_items_in_cart, woocommerce_cart_hash, wp_woocommerce_session_* and WordPress authentication cookies when those features are used. We save your cookie choice in browser local storage under cf_cookie_choice so the notice does not repeatedly interrupt you. No optional analytics or marketing cookies are used. Accept and Decline both leave these necessary features available. Use Cookie Settings in the footer to reopen the notice. You can also clear or block browser storage, though shopping and login features may then stop working as expected.
How we use and share details
We use information to provide the store, respond to questions, manage orders and returns, prevent misuse and meet applicable recordkeeping requirements. Service providers involved in hosting, email, order processing and delivery receive the information needed for their roles. We may also disclose information when required by law or to protect legitimate rights. We do not trade customer details for money or provide them to advertising networks for targeted promotions.
Retention and protection
Records are kept for as long as needed to manage customer relationships, resolve disputes and fulfill legal obligations. Access is limited to appropriate operational purposes. HTTPS protects information in transit; no online system can guarantee absolute security.
Your requests
You may ask to access, correct or delete your information by emailing help@chicforgekitchen.com. Depending on your location, additional privacy rights may apply. We may verify your identity before responding and may retain records we are required to keep. This store is intended for general household shoppers and is not directed to children under 13.
Contact and changes
Contact ChicForge LLC, 502 N 51st St Apt 110, Phoenix, AZ 85008; help@chicforgekitchen.com; (718) 912-4325. Service hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time. Revisions to this policy will appear on this page.